HC & Insurance Operations Associate at NTT DATA North America | Any Graduate, 6 Months–1 Year Experience | Chennai | Apply Online

NTT DATA North America HC & Insurance Operations Associate — Chennai

NTT DATA North America is hiring an HC & Insurance Operations Associate for Chennai. This role is suitable for graduates with 6 months to 1 year of experience and basic insurance knowledge. Key things to know: the role focuses on processing insurance requests based on standard operating procedures, and it strictly requires working night shifts with possible overtime and weekend work.

Why This Job Stands Out

• Clear experience range of 6 months to 1 year is specified.
• Graduates from any stream with English as a compulsory subject are eligible.
• Good fit for candidates with basic insurance knowledge and a typing speed of at least 21 WPM.
• Specific shift timings are clearly disclosed (Monday to Friday, 6:00 PM to 4:00 AM IST).

What You’ll Do

• Analyze and process insurance requests received from customers using standard operating procedures.
• Navigate multiple client applications to capture necessary information for processing requests.
• Complete transactions accurately to meet or exceed client Service Level Agreements (SLAs).
• Read, understand, and stay updated on process documents, new policies, and procedures.
• Organize and prioritize daily tasks effectively.

Eligibility

• Any Graduate with English as a compulsory subject.
• Minimum 6 months to 1 year of experience.
• Basic insurance knowledge and good analytical skills.
• Typing speed with a minimum of 21 WPM.
• Excellent oral and written communication skills to exchange information with the client.

Important Watch-Outs

The role strictly requires working a complete night shift (6:00 PM to 4:00 AM IST), and resources may have to do overtime and weekend work based on business needs. Candidates must also be ready to relocate as per business requirements and support the team during crisis periods. Salary and benefits are not disclosed by the source.

Who Should Apply

Best for candidates who have basic insurance knowledge, good typing speed, and are comfortable working strict night shifts in an operations environment.

Who May Skip

May not suit candidates looking for standard daytime shifts, those unwilling to relocate to Chennai, or those who cannot commit to occasional weekend overtime.

Salary and Benefits

Salary: Not disclosed by source.

Benefits: Not disclosed by source.

Apply Now

Apply through the official careers link: Apply for NTT DATA North America HC & Insurance Operations Associate.

Before applying, ensure you meet the 21 WPM typing speed requirement and are prepared for the mandatory night shift schedule.

Final Take

This role is best for early-career operations candidates wanting exposure to insurance processes. Biggest positives are the clear eligibility criteria and entry-level accessibility. Main trade-offs are the mandatory night shift schedule and potential for weekend overtime.