Application Support Analyst at Barclays | SQL, Linux/Windows | Pune | Apply Online

Barclays Application Support Analyst — Pune

Barclays (via hackajob) is hiring an Application Support Analyst in Pune. This role is suitable for IT professionals with strong SQL skills and incident management experience. Watch-out: this is an on-site, SLA-driven role requiring prompt troubleshooting of critical banking systems.

Why This Job Stands Out

• Opportunity to support critical technology infrastructure at a major global bank.
• Hands-on experience with cutting-edge application monitoring and observability tools.
• Fosters professional development with Barclays’ clear leadership principles (LEAD).
• Strong focus on automation, capacity management, and continuous improvement.
• Job ID 4426982352 is officially listed.

What You’ll Do

• Provide Tier 2/3 technical support for critical applications, ensuring SLA compliance.
• Perform preventative maintenance on hardware and software using monitoring tools.
• Analyze system logs and user reports to identify and resolve root causes of incidents.
• Maintain and update a comprehensive technical knowledge base for resolved cases.
• Assess support processes and implement automation scripting (Python/Bash/PowerShell).
• Liaise with external stakeholders and coordinate team resources to minimize business disruption.

Eligibility

• In-depth technical knowledge and experience in application support and incident management.
• Strong SQL skills for data analysis and root cause identification.
• Proficiency in operating systems: Linux/Unix and Windows Server.
• Experience with ticketing tools like ServiceNow and Jira.
• Preferred: Familiarity with AppDynamics, IBM MQ, and SSL/SSH security management.

Important Watch-Outs

The position is strictly on-site in Pune and operates within an SLA-driven framework, which can require high delivery speed and flexibility. Salary and specific qualifications (degree requirements) are not explicitly disclosed by the source.

Who Should Apply

Best for candidates who excel in technical troubleshooting, have a strong automation mindset, and want to build a career in global banking operations.

Who May Skip

May not suit candidates looking for remote or hybrid opportunities, or those who prefer purely creative development roles over operations and support.

Salary and Benefits

Salary: Not disclosed by source.

Benefits: Comprehensive benefits as per Barclays policy, including extensive internal and external training programs.

Apply Now

Apply through the official careers link: Apply for Barclays Application Support Analyst.

Make sure your resume highlights your SQL skills and ticketing tools experience.

Final Take

This is a solid opportunity to gain deep banking technology operations experience with Barclays. The biggest positives are the exposure to complex global systems and the chance to implement scripting automation. The main trade-off is the strict on-site requirement and SLA pressure.