Remote Engineer at NTT DATA, Inc. | Bachelor’s Degree Preferred, Basic Experience | Bengaluru | Apply Online

NTT DATA, Inc. Remote Engineer — Bengaluru

NTT DATA, Inc. is hiring a Remote Engineer (L1) for its Bengaluru team. Suitable for entry-level IT professionals with basic helpdesk experience. Watch-out: This is a hybrid role involving service desk ticket management and troubleshooting complex networking/collaboration tool incidents under defined SLAs.

Why This Job Stands Out

• Join a global $30+ billion IT services leader serving 75% of the Fortune Global 100.
• Excellent entry-level opportunity to build a career in network administration and client engineering.
• Work with cutting-edge networking, collaboration tools, and enterprise IT towers.
• Strong support for continuous learning and professional development with a Global Top Employer.

What You’ll Do

• Serve as the initial point of contact for end-users seeking technical assistance in networking, collaboration tools, and end-user computing.
• Troubleshoot and resolve incidents related to network connectivity, DNS, DHCP, VLANs, and IP addressing.
• Support operating systems (Windows/macOS), hardware applications, printers, and mobile devices.
• Document incidents in the service desk ticketing system and escalate complex issues to level 2 engineers.
• Monitor network performance, conduct routine maintenance, and apply patches or updates to network infrastructure.

Eligibility

• Bachelor’s degree or equivalent in IT, Computer Science, or a related field (preferred).
• Basic experience in a service desk or helpdesk support role.
• Familiarity with networking concepts (TCP/IP, VLANs, routing, switching) and end-user technologies.
• Certifications such as CCNA, CompTIA Network+, or Microsoft 365 are a plus.

Important Watch-Outs

The role requires working in a hybrid model from Bengaluru. While titled ‘Remote Engineer,’ the position involves client service delivery engineering from NTT DATA offices as per hybrid schedules. Salary is not disclosed in the listing.

Who Should Apply

Best for entry-level IT and network engineers who want structured exposure to enterprise networking, helpdesk frameworks, and customer service.

Who May Skip

May not suit candidates seeking a 100% remote job (due to the hybrid model) or senior network engineers looking for advanced design roles.

Salary and Benefits

Salary: Not disclosed by source.

Benefits: Includes hybrid work flexibility, global certification support, industry-leading learning resources, and a diverse, inclusive workplace.

Apply Now

Apply through NTT DATA’s official careers link: Apply for NTT DATA Remote Engineer.

Before applying, review your basic knowledge of TCP/IP, DNS, DHCP, and Windows troubleshooting.

Final Take

An outstanding entry-level IT support role at a global giant. Biggest positives are the training opportunities, hybrid flexibility, and networking exposure. Main trade-offs are the entry-level nature of the L1 role and undisclosed compensation.