Support Engineer III, Just Walk Out Tech at Amazon Web Services (AWS) | 2+ Years Experience | Hyderabad | Apply Online

Amazon Web Services (AWS) Support Engineer III, Just Walk Out Tech — Hyderabad

Amazon Web Services (AWS) is hiring a Support Engineer III for the Just Walk Out Tech team in Hyderabad. This role is suitable for candidates with 2+ years of software development or technical support experience. Key things to know: this is a 24×7 operations role requiring night shifts, and involves troubleshooting hardware, software, and network issues.

Why This Job Stands Out

• Opportunity to work on Amazon’s innovative “Just Walk Out” technology for physical stores.
• Requires 2+ years of experience in scripting, troubleshooting, and debugging technical systems.
• Exposure to distributed systems, web services, and hardware/software RAID.
• Job ID A10379366 is available for reference.

What You’ll Do

• Troubleshoot hardware, software, and network issues for commerce software services.
• Resolve problems and mitigate risks to ensure a Customer Obsessed experience.
• Identify areas of improvement and drive projects to implement them.
• Mentor other engineers and play an active role in defining support processes.
• Collaborate with other technology leaders to solve complex, ambiguous challenges.

Eligibility

• 2+ years of software development or technical support experience.
• Experience scripting in modern programming languages.
• Experience troubleshooting and debugging technical systems.
• Preferred knowledge of web services, distributed systems, REST, XML, and JSON.

Important Watch-Outs

This role requires flexibility to work 5 days a week on a rotational basis, including occasional weekends. It is a 24x7x365 operations role, and candidates are expected to work night shifts (10 PM to 6 AM IST or 1 PM to 10 PM IST). Salary, benefits, and work mode are not disclosed in the source.

Who Should Apply

Best for candidates who enjoy hands-on troubleshooting, distributed systems, and working in a fast-paced, startup-like environment.

Who May Skip

May not suit candidates who prefer standard daytime hours, are unable to work night shifts, or want a pure software engineering role without operational support duties.

Salary and Benefits

Salary: Not disclosed by source.

Benefits: Not disclosed by source.

Apply Now

Apply through Amazon’s official careers link: Apply for AWS Support Engineer III.

Before applying, review your knowledge of scripting, networking, and distributed systems.

Final Take

This role is best for support engineers with scripting skills who want to work on cutting-edge physical retail technology. Biggest positives are the exposure to AWS distributed systems and the “Just Walk Out” platform. Main trade-off is the requirement to work rotational night shifts and occasional weekends.