Customer Support Executive at Shine.com | Freshers/Experienced | Kolkata | Apply Online

Customer Support Executive – Shine.com

Job Overview

Shine.com has listed a Customer Support Executive opening for an international voice, blended, and chat process in Kolkata. The role is work from office and involves handling customer queries through calls, chat, and email.

This opening is suitable for freshers and experienced candidates who have good English communication skills, basic computer knowledge, and the ability to work in rotational evening or night shifts.

Roles and Responsibilities

• Handle customer queries through calls, chat, and email.
• Provide accurate information and proper resolution to customers.
• Maintain customer satisfaction and service quality standards.
• Support blended process requirements, including voice and chat support.
• Use basic computer skills to manage customer interactions.
• Follow process guidelines and maintain a positive customer handling approach.

Who Can Apply

• 12th Pass or Graduate candidates can apply.
• Freshers and experienced candidates are eligible.
• Excellent English communication skills are mandatory.
• Basic computer knowledge is required.
• Candidates should have basic typing speed and customer handling ability.
• Candidates should be comfortable with rotational shifts, including evening or night shifts as per process requirement.
• Immediate joining candidates may be preferred as per the source.

Preferred Skills

• Good communication skills and positive attitude.
• Willingness to learn and handle customer support queries.
• Comfort with voice, chat, and email support.
• Ability to work from office in Kolkata.

Salary and Work Environment

The salary mentioned by the source is up to 3 LPA to 4 LPA. Performance incentives are also mentioned. This is a work-from-office role based in Kolkata.

The shift is rotational and may include evening or night shifts depending on the process requirement.

About Shine.com

Shine.com is an online job portal where employers and recruiters post hiring opportunities across different categories. This listing mentions customer support hiring for an international voice, blended, and chat process.

How to Apply

Interested and eligible candidates can apply online through the official application link.

Infocruit Quick Note

• This role is suitable for freshers and early-career candidates looking for customer support work in Kolkata.
• Candidates should be comfortable with voice support, chat support, work-from-office setup, and rotational evening or night shifts.
• Before applying, candidates should confirm the exact company name, process type, salary breakup, shift timing, and joining date.