International Voice Process at Sutherland | 1-3 Years Experience | Hyderabad | Walk-in

Sutherland International Voice Process Hiring 2026 — Hyderabad

Sutherland is hiring candidates for the International Voice Process role in Hyderabad. This opportunity is suitable for candidates with experience in international voice or chat support who are comfortable working from office and flexible with rotational or night shifts.

Should You Apply?

This job is suitable for candidates who have strong English communication skills and at least 6 months of experience in an international voice process or chat process. Candidates who are ready for work-from-office, night shifts, rotational shifts, and immediate joining can apply. This role may not suit candidates looking for remote work, day shifts, virtual interviews, or relocation-based opportunities, as outstation candidates are not eligible.

Role Overview

As an International Voice Process Executive, you will handle customer support tasks for global clients. The role involves communicating with international customers, resolving queries, following process guidelines, and maintaining quality standards while working from the office.

Key Responsibilities

• Handle international voice process tasks.
• Support global customers through professional communication.
• Resolve customer queries and process-related issues.
• Maintain customer satisfaction and service quality.
• Work in rotational shifts, including night shifts if required.
• Follow company process guidelines and performance expectations.
• Coordinate with internal teams when needed.

Eligibility

• Experience: 1 to 3 years preferred (At least 6 months experience in international voice or chat process)
• Qualification: Undergraduates, Graduates, and Postgraduates can apply
• Communication: Excellent English communication skills required
• Work Mode: Work From Office
• Joining: Immediate joiners only
• Shift: Rotational shifts, including night shifts
• Location: Hyderabad

Salary & Benefits

The salary offered is ₹2.5 LPA to ₹4.5 LPA.

Additional benefits may include:

• Up to 30% hike on current CTC
• Communication and soft-skills improvement programs
• Exposure to global clients and international processes
• Two-way cab facility during night shifts within 25 km from office premises
• Fun activities, competitions, and themed events

Selection Process

The interview process may include:

• JAM Round
• Assessment
• Operations Round

There is no virtual interview for this role. Candidates must attend the walk-in interview directly.

Walk-In Details

• Company: Sutherland Global Services
• Role: International Voice Process
• Venue: 7th Floor, Divya Sree Building, Lanco Hills Technology Park, Lanco Hills Private Road, Hyderabad, Telangana 500089
• Contact Person: Meghana
• Contact Number: 9581124268
• Email: [email protected]

Candidates should mention “HR M. Meghana” on top of their resume as a reference.

Documents to Carry

Candidates should carry:

• Two copies of updated resume
• Aadhaar card xerox
• Required education and experience documents, if available

Only candidates are allowed inside the premises. Parents or relatives will not be allowed. Candidates are also advised not to bring laptops.

Career Scope

This role can be useful for candidates who want to build a career in international customer support, BPO operations, technical support, customer service, or global client handling. With experience, candidates can move into roles such as Senior Customer Support Executive, Quality Analyst, Process Trainer, SME, Team Lead, or Operations Support roles.

How to Apply

Interested and eligible candidates can attend the walk-in interview at the given venue. Candidates can also contact the HR before visiting to schedule the interview and confirm availability. Contact HR Meghana at 9581124268 or email [email protected].

Infocruit Note

Infocruit shares job information to help candidates find opportunities. Always verify details from the official company/recruiter source before applying. Do not pay anyone for interview, selection, offer letter, or training.