Senior Operations Manager at Amazon | Bachelor’s Degree, 2+ Years Experience | Gurgaon | Apply Online

Amazon Senior Operations Manager — Gurgaon

Amazon is hiring a Senior Operations Manager (Site Leader) for their Gurgaon location. This role is suitable for experienced operations leaders. Key things to know: The role focuses on running a sortation center, driving safety, network speed, and cost optimization while leading a large workforce.

Why This Job Stands Out

• Opportunity to be a Site Leader for an Amazon transportation sortation hub.
• Involves full ownership of hiring, training, and building a motivated workforce.
• Directly involves process improvements through mechanisms like Kaizen.
• Clear location mentioned (Gurgaon).

What You’ll Do

• Execute transportation processes from Fulfillment centers to sort hubs and last-mile delivery networks.
• Hire, train, and build a highly motivated workforce to meet operational requirements.
• Ensure adequate bandwidth during peak volumes and finalize labor plans to optimize cost.
• Coordinate with Finance, Delivery Stations, and FC teams for city operations.
• Lead daily stand-ups, WBRs, MBRs, and peak preparedness calls.
• Analyze data to identify bottlenecks and implement continuous improvement initiatives.

Eligibility

• Education: Bachelor’s degree or equivalent.
• Experience: 2+ years of equivalent experience with well-rounded leadership capabilities and people management skills.
• Skills: Analytical skills, strong communication, ability to adapt to ambiguous situations, and a focus on great customer service.

Important Watch-Outs

• Requires managing high-volume operations and large teams, especially during peak seasons.
• Requires a high degree of ownership and adaptability in rapidly evolving situations.

Who Should Apply

Best for operations professionals with strong team management skills who thrive in fast-paced, large-scale supply chain and logistics environments.

Who May Skip

May not suit candidates without direct people management experience or those who prefer structured, low-ambiguity desk jobs.

Salary and Benefits

• Salary: Not disclosed by source.
• Benefits: Not disclosed by source.

Apply Now

• Apply Link: Official Application Page
• Highlight your leadership, process improvement (e.g., Kaizen), and data-driven management experience in your resume.

Final Take

This role is best for seasoned operations leaders looking to impact large-scale logistics. Biggest positives are the high level of ownership and exposure to Amazon’s core transportation network. Main trade-off is the high pressure and demands of peak season operations.