Amazon Senior Operations Manager — Gurgaon
Amazon is hiring a Senior Operations Manager (Site Leader) for their Gurgaon location. This role is suitable for experienced operations leaders. Key things to know: The role focuses on running a sortation center, driving safety, network speed, and cost optimization while leading a large workforce.
Why This Job Stands Out
- Opportunity to be a Site Leader for an Amazon transportation sortation hub.
- Involves full ownership of hiring, training, and building a motivated workforce.
- Directly involves process improvements through mechanisms like Kaizen.
- Clear location mentioned (Gurgaon).
What You’ll Do
- Execute transportation processes from Fulfillment centers to sort hubs and last-mile delivery networks.
- Hire, train, and build a highly motivated workforce to meet operational requirements.
- Ensure adequate bandwidth during peak volumes and finalize labor plans to optimize cost.
- Coordinate with Finance, Delivery Stations, and FC teams for city operations.
- Lead daily stand-ups, WBRs, MBRs, and peak preparedness calls.
- Analyze data to identify bottlenecks and implement continuous improvement initiatives.
Eligibility
- Education: Bachelor’s degree or equivalent.
- Experience: 2+ years of equivalent experience with well-rounded leadership capabilities and people management skills.
- Skills: Analytical skills, strong communication, ability to adapt to ambiguous situations, and a focus on great customer service.
Important Watch-Outs
- Requires managing high-volume operations and large teams, especially during peak seasons.
- Requires a high degree of ownership and adaptability in rapidly evolving situations.
Who Should Apply
Best for operations professionals with strong team management skills who thrive in fast-paced, large-scale supply chain and logistics environments.
Who May Skip
May not suit candidates without direct people management experience or those who prefer structured, low-ambiguity desk jobs.
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Salary and Benefits
- Salary: Not disclosed by source.
- Benefits: Not disclosed by source.
Apply Now
- Apply Link: Official Application Page
- Highlight your leadership, process improvement (e.g., Kaizen), and data-driven management experience in your resume.
Final Take
This role is best for seasoned operations leaders looking to impact large-scale logistics. Biggest positives are the high level of ownership and exposure to Amazon’s core transportation network. Main trade-off is the high pressure and demands of peak season operations.
