Transportation Specialist at Amazon | Bachelor’s Degree, SQL Experience | Bengaluru | Apply Online

Amazon Transportation Specialist — Bengaluru

Amazon is hiring a Transportation Specialist for its ATS shipping network team in Bengaluru. This role is suitable for analytical candidates with B2B/SME customer service or operations experience. Key things to know: it involves managing and growing relationships with key shipper accounts, and SQL experience is required.

Why This Job Stands Out

• Opportunity to work with one of the largest shipping networks in India
• Data-driven role involving Root Cause Analysis (RCA)
• Good fit for candidates with shipping and logistics industry experience
• Focuses on extending shipping benefits to D2C brands and SMBs

What You’ll Do

• Deliver positive experiences to assigned shipper accounts and help grow volume
• Handle customer inquiries regarding pickup schedules, delivery status, and shipping issues
• Process and investigate lost, damaged, or delayed package claims
• Coordinate with delivery partners and internal teams to resolve shipping complications
• Track packages, manage pickup requests, and provide real-time updates to customers
• Perform Root Cause Analysis (RCA) to improve operational performance

Eligibility

• Bachelor’s degree in a quantitative/technical field (Computer Science, Engineering, Statistics)
• Experience with SQL
• Experience with Excel is preferred
• B2B/SME Customer service or operations experience is ideal

Important Watch-Outs

• Requires managing critical escalations and proactive measures on claims and receivables
• Demands working in a fast-paced, entrepreneurial environment with competing priorities

Who Should Apply

Best for candidates who are highly analytical, comfortable with SQL, and have experience managing B2B customer relationships in the logistics industry.

Who May Skip

May not suit candidates who lack a quantitative background or do not have experience dealing with operational escalations and SQL data.

Salary and Benefits

Salary: Not disclosed by source.
Benefits: Not disclosed by source.

Apply Now

• Apply Link: Apply on Amazon Careers
• Official Source: ASSPL – Karnataka – B56
• Apply directly through the official link to ensure your application is reviewed.

Final Take

This role is best for data-driven professionals eager to scale shipping operations. Biggest positives are the exposure to Amazon’s logistics network and the blend of customer service with analytics. Main trade-off is the pressure of handling complex package claims and real-time escalations.