Executive-Back-End/ Non Voice / Customer Service – Email at EXL | Noida | Apply Online

EXL Executive-Back-End/ Non Voice / Customer Service – Email — Noida

EXL is hiring for an Executive-Back-End/ Non Voice / Customer Service – Email role in Noida, Uttar Pradesh. This role is suitable for candidates with strong reading and writing skills who can understand client emails and take the required action. Key things to know: the role is email-based customer service, and candidates should be open to different shifts whenever required.

Why This Job Stands Out

• Non-voice and email-based customer service role.
• Location is clearly mentioned as Noida, Uttar Pradesh.
• Good fit for candidates with strong reading, writing, and email-handling skills.
• Role focuses on client email review and action-oriented backend support.
• Official Oracle Cloud application link is provided.

What You’ll Do

• Read client emails carefully and understand the required request or issue.
• Take appropriate action based on the email content and process requirements.
• Support backend and non-voice customer service activities.
• Communicate clearly through written responses or internal updates when required.
• Maintain attention to detail while handling client email work.
• Work as part of a team and support process needs across different shifts when required.

Eligibility

• Good reading and writing skills are required.
• Excellent communication skills are required.
• Strong attention to detail is expected.
• Commitment to delivering exceptional customer service is required.
• Candidate should be a team player.
• Candidate should be willing to work in different shifts whenever required.
• Experience and qualification requirements are not disclosed by source.

Important Watch-Outs

• Salary is not disclosed in the source.
• Experience requirement is not disclosed in the source.
• Qualification requirement is not disclosed in the source.
• Work mode is not clearly disclosed in the source.
• Candidate should be willing to work in different shifts whenever required.
• The role requires strong written communication and careful email interpretation, so it may not suit candidates weak in reading or writing skills.

Who Should Apply

Best for candidates who prefer non-voice customer service, have strong email reading and writing skills, and can handle backend customer support work with attention to detail.

Who May Skip

May not suit candidates who want fixed shifts only, voice-process roles, or a job with fully disclosed salary, benefits, work mode, and experience requirements before applying.

Salary and Benefits

Salary: Not disclosed by source.

Benefits: Not disclosed by source.

Apply Now

Apply link: https://fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com:443/hcmUI/CandidateExperience/en/job/6760?utm_source=linkedin&utm_medium=jobboard

Candidates should apply through the official Oracle Cloud candidate experience link and confirm salary, shift timing, work mode, process details, and joining conditions before accepting any offer.

Final Take

This role is best for candidates who want a non-voice email customer service role and have strong written communication skills. Biggest positives are the clear Noida location and backend email-based nature. Main trade-off is that salary, benefits, experience, qualification, and work mode are not disclosed in the source.